New features for better management and control of operators
If you have several operators on your team and the need to have control over their activity, you will love the new features we have prepared for you. (more…)
If you have several operators on your team and the need to have control over their activity, you will love the new features we have prepared for you. (more…)
Livechatoo can alert you to new message and chats in two different ways. Visually – flashing the name of the browser or tab which you are logged in as Operator; or audibly – playing a ringtone for a new chat or incoming message. However, there are times when neither alert is enough and so we have prepared you a new feature – Desktop Notifications.
Since Livechatoo is not just a communications but also a marketing tool, we have prepared a feature for you to automatically address visitors according to the conditions set in advance. Automatic triggers can be set by everyone, without distinction of the license.
You can easily adjust the chat color scheme in your administration, in the Design tab. In addition to its own logo you can also set different colors for the background and text of the chat or bubble. If it is not enough and you want to adjust the design exactly to your taste, we have enabled the option of adjusting the CSS styles.
You can use interactive chat window according to the site or product where the visitor is currently located. You can adjust the message text, operator’s photo and their displayed name. An example of the use can be found in the article. (more…)
Few websites today still do without this statistical service from Google, and so we decided to link your user account in Livechatoo with the one in Google Analytics. Each account will be linked, regardless of licenses, and mainly it will be done for free, with no additional surcharges :) (more…)
A nice new feature about plan prolonging is notification system. Using a few e-mails we notify you that your plan is going to expire and, in addition, we even save you logging into administration.
The new feature in Livechatoo settings has become a time zones feature. In the article you will learn, where you can find new options and what settings are best for you. (more…)
Connecting chat with Google Analytics is possible by using callbacks, specifically onchatopened and onchatstart.